Privacy Policy for Outback Chuckles Co.
Welcome to Outback Chuckles Co. This Privacy Policy describes how Outback Chuckles Co. collects, uses, and discloses information when you use our services, including our live stand-up comedy shows, corporate comedy events, comedy workshops, talent management for comedians, online streaming of comedy specials, and festival appearances. We are committed to protecting your privacy and handling your data transparently and in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth), and to the extent applicable, the General Data Protection Regulation (GDPR) for our European audience or talent.
1. Information We Collect
We collect various types of information in connection with the services we provide. This includes:
- Personal Information Provided by You: This includes information you provide when you purchase tickets, register for workshops, subscribe to our newsletter, apply for talent management, or contact us. This may include your name, email address, postal address, phone number, payment information, and any other information you choose to provide. For talent management, this may also include professional background and performance details.
- Information Collected Automatically: When you access our online platforms (such as our streaming service or website), we may automatically collect certain information, including your IP address, device type, browser type, operating system, referring URLs, access times, and pages viewed. This information helps us understand how our services are used and improve your experience.
- Information from Other Sources: We may receive information about you from third-party partners, such as ticketing agents or social media platforms, if you interact with us through those channels.
2. How We Use Your Information
Outback Chuckles Co. uses the collected information for various purposes, including:
- Providing and Managing Services: To process your bookings, manage your workshop registrations, deliver streaming content, and administer talent management contracts.
- Communication: To send you confirmations, updates about events, newsletters, marketing communications about upcoming shows or services that may interest you, and to respond to your inquiries.
- Service Improvement: To analyse usage patterns, troubleshoot problems, and improve the functionality and user experience of our website and services.
- Security and Fraud Prevention: To protect our services, users, and the public from fraudulent activity and security threats.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We work with trusted third-party service providers who assist us in operating our business (e.g., payment processors, ticketing platforms, marketing agencies). These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
- Partners and Collaborators: In specific instances, such as during festival appearances or joint events, we may share necessary information with collaborating venues or event organisers. You will be informed of such sharing where appropriate.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We implement reasonable technical and organisational measures to protect the personal information we collect and store from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
- Objection/Restriction: You may object to or request restriction of our processing of your personal information.
- Data Portability: Where applicable, you may request to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the details provided below.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated policy on our website, and we encourage you to review it periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Outback Chuckles Co.
142 King William Street,
Adelaide, South Australia, 5000
Australia